Account decision guide

Make Every Verification Field Match the Account

Verification delays often begin with mismatched names, expired records or unreadable images. Compare the registered account data before submitting documents.

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1Check identity details
Name, date of birth and document status should match the casino profile exactly.
2Prepare proof of address
Use a current accepted record showing the same name and residential address.
3Document the payment method
Follow the current request for the method used, masking numbers except the fields support explicitly needs.
4Save submission evidence
Record upload time, document type and confirmation message without keeping sensitive copies in an unsafe location.

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